The department of Chemistry and Biochemistry has a wide range of computerized instrumentation, server clusters, administrative servers, and over 400 desktop machines running an assortment of operating systems. In order to maintain these systems and to keep the department running as efficiently as possible, the department's IT services are handled by the Chemistry and Biochemistry IT Department (ChemIT) team.
We here in the ChemIT team believe that every computer system is valuable and serviceable in some way. We are skilled at working on systems running: Windows 3.11,95,95SE,98,ME,2000,XP,Vista,7 & OS 8,9,X, as well as an assortment of Linux distributions.
We are happy to look at any system you are running and attempt to correct any problems you may have.
You can find information about ChemIT and how to access our help as well as other technologies used in this department using the following links:
- ChemIT Help System
- ChemIT Director
- Phones and Long Distance
- Copy Codes
- Scanning and Faxing
- University ITS
- Email Lists
- Meeting Room Scheduling
- ChemStores and ChemPurchasing
- ACARD Scanners
- Building Operations Ticketing System
- Poster Printing
- Software / Site Licenses (Igor / ChemDraw)
In order to expedite any technical problems you may have in the department, we have an online ticket system that will allow you put in trouble tickets that are handled by the ChemIT team.
Simply go to http://chemserve.colorado.edu/help
Do not hesitate to put in IT Tickets, for they are the quickest and easiest way to get solutions to your technology problems.
Nathan Campbell is your Telephone Liaison. For long distance codes, new phones, name/number changes, and any other questions you may have about the telephone system please feel free to put in an ChemIT Ticket and we will work on it as soon as possible.
You can use this code at either of the two copy machines in Chemistry 100.
Our color copier is able to scan documents and send them to you via email. Simply go to the color copier and enter your copy code. Click the email button, click the “to” button and enter your email address via the on screen keyboard and click done. To start the scan click start and the copier will handle the rest.
Information Technology Services at the University of Colorado differ from you local Chemistry IT department because the ChemIT team is a dedicated division strictly for use by Chemistry and Biochemistry Department. ITS at the University level provides email access and network and phone connectivity.
Your “Tier 2” Representative (the ITS Liaison) is Nathan Campbell.
Your email address will be created when you activate your BuffOne Card. If you were not provided with this information, you can call ITS at 303.735.HELP and ask them to provide you with this information.
If you would like to use a email client such as Outlook, Thunderbird, or Mac Mail, please feel free to put in a ChemIT Ticket.
If we have already assigned you an email the details will appear below.
Our department maintains several email lists for different types of members of the department.
Please go to: http://chemserve.colorado.edu/list and click subscribe. From there you will be able to subscribe to the proper lists to receive vital emails. Please also make sure you subscribe to the “Universe List” when subscribing.
In Chemistry and Biochemistry, we have multiple rooms that are available for scheduling meeting, classes, Orals, etc. These rooms are:
- Cristol Chemistry 100C
- EKLC W165 – Classroom with Projector
- EKLC W166 – Classroom with Projector
- EKLC E1B20 – University Scheduled Room M-F 8:00-5:00pm
- EKLC E1B50 – University Scheduled Room M-F 8:00-5:00pm
- EKLC E1B75 – University Scheduled Room M-F 8:00-5:00pm
- EKLC M339
In addition to these rooms we also have a projector that can be checked out. Cori Fagan-Edminster, the graduate student coordinator, holds on to that projector.
In order to schedule a room or projector, please go to the Meeting Room Booking System:
Be sure to register if it is your first time using the system. If you have any questions on how to use the system feel free to contact the ChemIT department.
The Chemistry and Biochemistry Department has a purchasing department and a chemical/office supply store, known as ChemStores. ChemStores is located in the basement of Cristol Chemistry in room 76. Marshall Wilkinson is the manager of the store and can help you with any questions you may have about the store. Below is his contact Info:
When picking up supplies be sure to fill out an IN (Interdepartmental Invoice) with the items you are purchasing. Tom will be able to help show you how to do this.
Purchase Request System
Members of the department may place purchase requests through our Purchase Request System (https://chemprs.colorado.edu). For purchasing questions please visit: http://chem.colorado.edu/purchasing/
In order to process your receipts in the new expense system the department has installed receipt scanners in the following areas:
- Cristol 60 - Rosemary's Office
- Cristol 100 - Main Office
- Cristol 232 - McHenry Administrative Office
- Cristol 334 - Cech Administration Office
- Ekeley M149 - General Chemistry Stockroom
- Ekeley M320 - 3rd Floor Printer room
All of the scanners have instructions above them about how to scan your receipts into the system. From there, your ACARD receipts will be processed by the administration.
Please read the instructions and do not forget to put your name, lab name, and speedtype on the top of the receipt.
Please follow the directions below for Building Service Requests.
For more information including what to do in an emergency, please see the Service request policy page [ link ].
- For prompt service Faculty, Staff and Students must go to the following link to submit requests for all building service requests: http://chemserve.colorado.edu/buildingopts [ link ]
- Enter all necessary information on the form: building location, subject, priority level, description of the request and any attachments that may be necessary. Be sure to include room number and a contact name and phone number in the description area.
- All requests will be routed to the Building Proctor and Building Manager.
- Requests will then be submitted to the Facman (Facilities Management) Service Desk.
- Service request numbers will be copied to the requester.
- Once service has been preformed and is closed out, the database will be updated to indicate that job closure.
- If there are any continual or reoccurring issues related to the service request, those issues must be communicated to the Building Proctor for appropriate follow up with Facman.
Our department has access to an HP Z2100 42inch poster printer.
The poster is able to print posters that have one of their dimensions not exceeding 42 inches.
Procedure for printing a poster
To print a poster simply bring your file to the student workers at the front desk of Cristol Chemistry 100.
You will need to provide the following:
- A valid speedtype
- Either a Powerpoint file or an Adobe Acrobat file
- The type of paper you would like to use
Once this information is received, the poster will be printed as quickly as possible, depending on the printing load and schedules of our student workers.
For more information please visit:
We have purchased an academic license of Igor Pro, a very powerful data analysis, programming, and graphing software for use by students on coursework. Igor is the primary tool for data analysis in several groups in the Dept. (e.g. J. Jimenez, Tolbert, Volkamer). You should install IGOR in your computers by downloading it from:
(There are both PC and Mac versions)
Once you have installed, you should open the online manual (PDF) and go through the "Getting Started in IGOR" section.
The IGOR license is for coursework only for any course in CHEM Dept., so after the end of the semester, those of you joining one of the IGOR-equipped groups should install their licenses. For the rest of you, you can try to convince your advisors to get a license (pretty cheap at $350 or so) or get a personal license ($85 for student personal purchases).
ChemDraw is available to all departments, faculty, staff and students on the Boulder campus, including personal computers. This site license covers the entire CU-Boulder campus with no fee to the individual users.
To obtain a license Create an account, using your colorado.edu email address, on the website
From this account you can download ChemDraw for your computer, and receive the necessary serial number and/or registration code via email.
FAQs, notes, and a full user manual for ChemDraw (PDF form) are available when you log in to the above account, or from the Desktop Support tab athttp://www.cambridgesoft.com/software/chemdraw/.
Other Site Licenses
Additional site licenses are available for download via OIT's site license website: http://www.colorado.edu/oit/licenses